Latest BLOG post

Criteria for the approval of an Assessment Quality Partner

The QCTO will appoint an entity as an assessment quality partner only if it is satisfied that the entity has: i.      The necessary expertise, experience and standing in relation to the occupational qualifications or foundational learning for which the assessment quality partner is appointed; and ii.      the resources necessary to perform its functions In terms of clause of the QCTO Delegation Policy, 22 June 2011 the criteria have been defined in detail as follows: i.     be  recommended  to  the  QCTO  by  the  relevant      DQP  during  the occupational                           development  process at a point  when they submit  an occupational profile. Possible evidence: letter of recommendation from [...]


Print Friendly, PDF & Email


A Defensive posture means you’re trying to prevent an opponent from scoring points. Defensiveness creates opponents and moves discussions from concepts, ideas, and solutions to people.

Defensiveness during disagreements creates positional arguments where participants are combatants and winning becomes personal.

The worst thing leaders do during disagreements is shifting focus from solution-finding to people.

One thing is certain. Disagreements that become personal distract organizations and waste resources.

Strong leaders leverage disagreements while weak leaders win arguments.

Overcoming defensiveness

Even though all leaders deal with disagreements, those new to leadership may stumble by advocating for one position rather than seeking broader solutions.

In addition, at the beginning of disagreements, withhold your solution. By doing so you free others to think creatively without feeling pressure to conform to your opinion. Another benefit of withholding your solution (at least for awhile) is you don’t have anything to defend.

Finally, understand that disagreements may create high potential environments where high heat molds great solutions.

A leader’s strength is best seen in an ability to remain calm and focused on solution-seeking rather than winning a disagreement.