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Criteria for the approval of an Assessment Quality Partner

The QCTO will appoint an entity as an assessment quality partner only if it is satisfied that the entity has: i.      The necessary expertise, experience and standing in relation to the occupational qualifications or foundational learning for which the assessment quality partner is appointed; and ii.      the resources necessary to perform its functions In terms of clause of the QCTO Delegation Policy, 22 June 2011 the criteria have been defined in detail as follows: i.     be  recommended  to  the  QCTO  by  the  relevant      DQP  during  the occupational                           development  process at a point  when they submit  an occupational profile. Possible evidence: letter of recommendation from [...]

Implementation of an appeals process

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Also see templates/examples for “appeals process”

Some guidelines towards the implementation of an appeals processes within an organisation or training provider.

-Implement the policy and templates by documenting this in your QMS Policies.
-Notification and communication toward the excising stakeholders to notify them about the changes or implementation of new policies. (recording keeping of notification is very important).
-Referral/reminders of appeals process in the roll-out of learning material and assessment guides.
-Record keeping during pre-assessment meetings to confirm the appeals process was discussed.
-Templates of the appeals policy and template should be implemented and provided with any learning material – SETA policy.