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QCTO Assessment Quality Partner (AQP) principles and values

The following principles and values have been taken into consideration during the development of these criteria and guidelines for becoming an AQP:The following principles and values have been taken into consideration during the development of these criteria and guidelines for becoming an AQP: External Assessment systems and processes must: be fair, reliable, valid, ethical and transparent; be consistent across time, place, role players and respond to a non-sectoral demand-led model; use methodologies that are fit-for-purpose and reflect a consistent level of higher  cognitive challenge;  avoid tendencies of exclusivity; adhere to the QCTO values which show: i. innovation and excellence ii. em[...]

Re: Purpose of the Appeals Process

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Appeals can be brought against:

Assessments that are perceived to have been unfair, invalid or unreliable.
• The assessment outcome, if the assessor’s judgement is considered to be biased.
• Inadequate expertise or experience of the assessor, if this is considered to have influenced the assessment.
• Unethical practices.
• Learners should be secure in the knowledge that they can appeal against an unfair assessment.
• Every candidate being assessed and or moderated has the right to appeal against the decisions, conduct or compliance of the assessor or moderator.
• All candidates shall be familiarized with proper appeals procedure.